We offer Free Standard Shipping on all orders.

Delivery Time

Please note that delivery times are estimates and may vary slightly depending on your location, local carrier operations, weather conditions, holidays, or periods of high demand.

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

• Orders are typically processed within 1–2 business days.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During peak periods, processing times may be slightly extended.

Lorea currently ships to customers across Europe.

If we are unable to deliver to your location, you will be notified during checkout or shortly after placing your order.

Your satisfaction is important to us.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging whenever possible.
• Proof of purchase may be required.

We offer free returns within 30 days of delivery.

To initiate a return, please contact our support team before sending any item back.

How To Request A Return

To request a return, please contact us at:

Please include:

• Your order number
• Your full name
• The reason for the return

Our team will provide you with the next steps and return instructions.

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used during checkout.

Depending on your payment provider, it may take several business days for the refund to appear in your account.